1. Information We Collect
We collect the following types of information to provide you with a smooth and secure shopping experience:
A. Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Details (handled securely via third-party gateways like Razorpay/Paytm/etc.)
B. Non-Personal Information
When you browse our website, we automatically collect:
- IP Address
- Browser Type and Version
- Device Type (mobile/desktop)
- Pages Visited
- Time Spent on Pages
- Referring Website
We collect this information to improve our website’s performance and understand customer preferences.
2. How We Use Your Information
We use the information collected for:
- Processing and delivering your orders
- Sending you updates, order confirmations, or delivery information
- Responding to your queries or feedback
- Offering discounts, product launches, or promotional offers (only if you opt-in)
- Improving our website, services, and product offerings
- Preventing fraud and ensuring platform security
3. How We Share Your Information
We do not sell or rent your personal information to any third party.
We may share your data with trusted partners only for the following purposes:
- Payment Gateways: To process transactions securely
- Delivery Partners: To fulfill orders and deliver products to your address
- Marketing Tools: To send newsletters or promotional messages (only if you opt-in)
- Legal Authorities: If required by law or for fraud prevention
All third parties are required to protect your data and use it only for the purpose it was shared.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember your login or cart information
- Analyze website traffic and performance
- Personalize your shopping experience
You can manage cookie settings through your browser at any time.
5. Data Security
We implement industry-standard security measures to protect your data. Your payment details are encrypted and processed via secure third-party payment gateways. However, no online platform is 100% secure, and we advise customers to keep their login information confidential.
6. Your Rights
You have the right to:
- Access your personal data
- Update or correct your information
- Request deletion of your data
- Opt-out of promotional emails at any time
- Withdraw consent where applicable
To exercise these rights, email us at info@glowandcare.in.
7. Third-Party Links
Our site may contain links to other websites (e.g., social media, courier tracking, etc.). We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.
8. Children’s Privacy
Glow and Care does not knowingly collect data from children under the age of 13. If we learn that a child has provided us with personal data, we will delete it immediately.
9. Policy Updates
We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised date. We encourage you to review it periodically.
10. Contact Us
If you have any questions, concerns, or feedback regarding our privacy practices, reach out to us at:
Glow and Care
📧 Email: info@glowandcare.in
🌐 Website: https://glowandcare.in
Your trust means everything to us. Thank you for choosing Glow and Care.
